Back in early January when Nintendo announced more details about the Nintendo Switch, pre-orders went online and sold out within a few hours at some retailers and minutes at others. Demand is extremely high for Nintendo’s upcoming console/handheld hybrid, so much so that Gamestop is finding new ways to sell pre-orders to their customers.
Last night Gamestop sent out emails to their customers stating the following, “guests can now come into their local store for the chance to pre-order one of 1,000 Lucky guests will be selected at random to pre-order a Nintendo Switch”. And as expected there were Nintendo fans lining up early to have the opportunity to get theirs pre-ordered. Maybe after all of the flack they’ve been getting recently they could possibly redeem themselves and perhaps please some of their customers? Well, it’s not that easy.
Some people took their stories to reddit this morning concerning their experiences. Reddit user, TinCapMalContent, states “I walked into my local GameStop to see if I could be randomly selected for one of the 1000 randomly available pre-orders they advertised, but the only employee there didn’t know anything about it.”. Another user, UrPokemon, waited outside a store for two hours only to find out that the employees did not know anything about it, they only knew the email existed and nothing else. He drive to another store 30 minutes away and got the same response. A user, FearlessFalcon, called four Gamestop’s and they all didn’t receive one either.
KayShyGuy3, another Reddit user had a manager clarify how this situation actually works. The manager said “they don’t choose random people that happen to be in stores today, he said people signed up for the Nintendo Switch Pre-Order Notifications will get an e-mail saying they win a Nintendo Switch reservation.”
If anyone was planning on going to a Gamestop today to have a shot at a pre-order, then it’s best you don’t waste your time.
Personally I feel bad for the employees at the retail stores because they found out about this promotion the same time we all did. Gamestop’s corporate folks need to communicate these kinds of things better to their retail store employees.